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PRIVACY & SECURITY

Your Privacy Matters to Us

At American Tech Help, we believe trust starts with transparency. Learn how we collect, use, protect, and manage your information when you interact with our website and services.

01

Information We Collect

We collect information to respond to you, deliver our services, and improve our website. This may include:

  • Information you provide: your name, email address, phone number, company name, and any details you share through contact forms, consultation requests, or direct communication.
  • Technical information: IP address, browser type, device type, operating system, referring pages, and pages visited on our site.
  • Usage information: how you navigate and interact with our website, such as clicks and time spent on pages.
02

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide requested consultations or services
  • Operate, maintain, and improve our website and offerings
  • Communicate with you about projects, support, and updates
  • Monitor site performance, security, and prevent misuse or fraud
  • Comply with legal obligations
03

Cookies and Similar Technologies

Our website uses cookies and similar technologies to keep the site working properly, remember your preferences, and understand how visitors use our pages. Cookies are small files stored on your device.

You can control or delete cookies through your browser settings. Disabling some cookies may affect how parts of the website function.

04

Analytics and Third-Party Services

We may use trusted third-party tools for analytics, website performance, hosting, form handling, scheduling, and communication. These providers may collect information about your use of our site under their own privacy policies, and only as needed to perform their services for us.

05

How We Share Information

We do not sell your personal information. We may share information only:

  • With service providers who help us operate our website and business
  • When required by law, legal process, or to protect rights and safety
  • In connection with a business transfer, such as a merger or acquisition
  • With your consent or at your direction
06

Data Security

We take reasonable administrative, technical, and organizational steps to protect your information from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

07

Data Retention

We keep personal information only as long as needed for the purposes described in this policy, to meet legal, accounting, or reporting requirements, or to resolve disputes. When it is no longer needed, we delete or anonymize it.

08

Your Choices

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct or delete your information
  • Opt out of marketing messages at any time
  • Manage cookies through your browser settings

To make a request, contact us using the details below.

09

Marketing Communications

If you opt in to receive updates or promotional messages, we may email you about our services. You can unsubscribe at any time using the link in our emails or by contacting us. We may still send essential messages related to active projects or services.

10

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it promptly.

12

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website after changes means you accept the updated policy.

13

Contact Us

For questions or requests about this Privacy Policy, contact American Tech Help through our contact page.

Your Information. Your Trust. Our Responsibility.

We take reasonable steps to protect the information you share with us and remain committed to maintaining transparency in how your information is handled.

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